If your accounting records no longer make sense, your bank reconciliations are off, or your financial reports simply do not look right, QuickTrainer can help.

We work with small and mid-size businesses to identify and correct problems in QuickBooks® software, including duplicate transactions, inaccurate balances, reconciliation issues, improperly categorized entries, and other accounting inconsistencies.

Our goal is not just to fix what is wrong. We also explain what happened, why it happened, and how to reduce the chances of the same problem occurring again.

Request a Cleanup Review

Sometimes the problem is obvious. Other times, something just does not feel right.

You may need cleanup assistance if:

• Your bank or credit card account will not reconcile

• Beginning balances are incorrect

• Duplicate transactions are appearing

• Income or expenses seem overstated

• Undeposited Funds contains an old or unexplained balance

• Accounts Receivable includes invoices that should already be paid

• Accounts Payable includes bills that should already be closed

• Transactions were changed or deleted after reconciliation

• Bank Transactions were added instead of matched

• Accounts contain large or unusual balances

• Your accountant or tax professional has identified problems

• Your financial reports no longer make sense

If any of these situations sound familiar, a detailed review can help determine what is causing the problem.

Cleanup work may involve one issue or several related problems.

Depending on the condition of your file, QuickTrainer can help review and correct:

• Duplicate transactions

• Incorrect transaction categorization

• Reconciliation discrepancies

• Changed or deleted reconciled transactions

• Bank and credit card feed problems

• Incorrect opening balances

• Misapplied customer payments

• Old Accounts Receivable balances

• Old Accounts Payable balances

• Undeposited Funds issues

• Duplicate income

• Incorrect deposits

• Suspense or clearing account balances

• Transactions posted to the wrong account

• Problems created by imported data or third-party applications

Every file is different, so we begin by understanding what is actually happening before making corrections.

Reconciliation problems are one of the most common reasons businesses contact QuickTrainer.

Issues may be caused by deleted transactions, changed amounts or dates, duplicated entries, incorrect beginning balances, or transactions posted to the wrong account.

We can review the account activity, compare it to prior reconciliations and bank records, identify the source of the difference, and help correct the problem without creating additional accounting issues.

Once the account is back on track, we can also explain what caused the discrepancy and how to avoid similar problems going forward.

Duplicate transactions can distort your income, expenses, account balances, and financial reports.

They often occur when downloaded Bank Transactions are added instead of matched, transactions are entered manually and then imported again, or third-party applications send duplicate information into QuickBooks® software.

We can identify duplicate or misclassified transactions, determine which entries should remain, and help correct the affected accounts.

The goal is to clean up the problem while preserving the integrity of your accounting records.

Undeposited Funds is designed to temporarily hold customer payments before they are grouped into a deposit.

Problems can occur when payments are recorded incorrectly, deposits are duplicated, or payments are posted directly to the bank account rather than following the proper workflow.

If Undeposited Funds contains an old or unexplained balance, QuickTrainer can review the activity, identify what caused the problem, and help correct the affected transactions when appropriate.

We can also review your invoicing, customer payment, and deposit process to help prevent similar problems in the future.

Old or incorrect balances in Accounts Receivable and Accounts Payable can make your financial reports difficult to trust.

QuickTrainer can help review:

• Unpaid invoices that should already be closed

• Customer payments applied incorrectly

• Duplicate bills

• Vendor credits

• Old outstanding balances

• Transactions posted to the wrong customer or vendor

• Incorrect journal entries affecting receivables or payables

We can help determine what is causing the problem and correct the records when appropriate.

Not every file needs extensive cleanup.

In many cases, the best first step is a detailed review of your QuickBooks® data.

A data review can help identify unusual balances, reconciliation problems, duplicate transactions, account inconsistencies, and other areas that may require attention.

Once the review is complete, we can explain what we found, discuss recommended corrections, and help you decide what should be addressed next.

This gives you a clearer picture of the condition of your accounting records before committing to additional work.

QuickTrainer takes a careful, step-by-step approach to cleanup work.

1. Review the problem
We begin by understanding what is wrong and how the issue is affecting your accounting records.

2. Identify the cause
We look for the transactions, settings, workflows, or imported data that created the problem.

3. Recommend corrections
We explain what needs to be corrected and why.

4. Make appropriate adjustments
When authorized, we help correct the affected transactions and account balances.

5. Review the results
We verify that the affected accounts and reports are more accurate and consistent.

6. Help prevent the problem from happening again
We explain the proper workflow and provide guidance so you can avoid repeating the same mistakes.

QuickTrainer can assist businesses using QuickBooks® Online or QuickBooks® Desktop.

While most of our clients now use QuickBooks® Online, we continue to work with businesses using Desktop when it remains the right fit for their needs.

The cleanup process depends on the specific version, the condition of the file, and the type of accounting issues involved.

You do not need to be located in Wilmington, NC to work with QuickTrainer.

Most cleanup and data review services can be completed remotely, allowing us to work with businesses throughout the United States.

Remote access makes it possible to review your accounting records, discuss the issues with you, and help correct problems without the need for an in-person visit.

For businesses in the Wilmington area, in-person assistance may also be available when appropriate.

QuickTrainer brings practical accounting experience, software knowledge, and a careful problem-solving approach to cleanup work.

Jim Merritt has been helping businesses with QuickBooks® software since 2001, and QuickTrainer, Inc. opened its doors in September 2006.

Clients choose QuickTrainer because we focus on:

• Finding the cause of the problem, not just the symptom

• Explaining corrections in plain language

• Protecting the integrity of your accounting records

• Helping you understand what went wrong

• Reducing the chance of repeated mistakes

• Providing personalized one-on-one guidance

• Working with businesses locally and nationwide

Our goal is to help you get back to accounting records you can understand and financial reports you can trust.

If your QuickBooks® file contains reconciliation problems, duplicate transactions, incorrect balances, or other accounting issues, QuickTrainer can help identify what is wrong and recommend the next steps.

Request a Cleanup Review